CBRM Service Updates - Coronavirus (COVID-19)

Click here for the CBRM COVID-19 Information Kit          


Update: September 14, 2020


Starting Tuesday, Sept 8, the Citizen Service Centre counter on the first level at City Hall is open for bill payments, parking ticket payments, tipping fee payments and bus pass/tickets purchases. Tax and water bills are also payable by cheque (drop box at City Hall or mail), online or through your banking institution.

All other services are by appointment.


New: September 14, 2020

Fares are now being collected on Transit CB buses.
Schedules are available on www.cbrm.ns.ca/transit

HandiTrans Service is also available to clients.

Seven days a week. HandiTrans can be booked at 902-539-4336. 


New November 23

CBRM Planning & Development Department wishes to advise that effective November 23rd, payment will be required at the CBRM Citizen Service Centre (CSC) prior to issuance of any permits or licenses. Please ensure that payment and submission of all required documentation is made for applications.

It is a legal requirement in Nova Scotia to obtain a Municipal Building Permit for any new construction, additions, renovation, structural alterations or changes of use. Please contact CBRM Planning & Development Department to obtain information on how to apply for a building permit or if you have any questions about these requirements. The department can be reached at 902-563-5090 or by email at This email address is being protected from spambots. You need JavaScript enabled to view it.

As of January 1st, 2020 it is a legal requirement for all new residential construction to either meet the Accessibility (Barrier-Free) requirements of the Nova Scotia Building Code or to be designed and constructed to be adaptable. All new residential construction shall meet these requirements. More information is available through the Province of Nova Scotia at: https://beta.novascotia.ca/documents/nova-scotia-building-code-regulation-user-guide

CBRM Planning & Development wishes to advise that effective November 23rd we will no longer be accepting Applications for Subdivision Approval via email. Applications and payment of the application fee will be required to be made at the CBRM Citizen Service Centre (CSC) located at City Hall, 320 Esplanade in Sydney.

While we are no longer accepting Applications for Subdivision Approval via email, digital plans of subdivisions can still be emailed to This email address is being protected from spambots. You need JavaScript enabled to view it. 
Applications will not be deemed complete until such time payment is made and digital copies of the subdivision plan is received.

Building/Development Permit Applications must include attached electronic drawings, plans, site plan, location certificate, and approvals from outside agencies, if necessary (Nova Scotia Environment and Department of Transportation and Infrastructure Renewal). Associated fees will be added to the tax account on the property until further notice.

Subdivision Applications must include Statement of Registration and an electronic copy of the subdivision plan. Associated fees will be invoiced to the Surveyor.

PLEASE NOTE: Applicants may experience delays in approvals with new measures and possible disruptions with outside agencies.

Building Inspections

Building inspections are available to be scheduled with the following protocol:

  • All interaction regarding inspections, documentation, booking, review, etc., will be conducted electronically, digitally and/or by phone.
  • Builders are to monitor on-site workers and follow the COVID19 Information Kit recommendations for prevention. To schedule an inspection, please provide the following information:
    • Has anyone who has been on site travelled out of province in the last 14 days?
    • Is there anyone who has been on the site currently in self or imposed isolation?
    • Will the site be empty?
  • All inspection sites are required to be vacated at the time of inspection. Social distancing procedures as recommended by the Federal and Provincial Health Authority`s shall be observed.
  • Any inspection site that is “occupied” with or without a permit, will have inspections deferred indefinitely.

Mapping information for site plans related to accessory buildings can be obtained at this arcgis link.

Building Permit Form (PDF)

Subdivision permit form (PDF)

Vendor Licences

CBRM Planning & Development will now be accepting Vendor applications by email to: This email address is being protected from spambots. You need JavaScript enabled to view it.

Applications must include: 

(a) the name, mailing address and telephone number of the applicant;
(b) company name if applicable;
(c) description of the merchandise to be sold;
(d) photograph of the stand or vending vehicle;
(e) if the applicant is proposing to vend on property owned by the Municipality, the period of time during the year the applicant proposes to be in operation and the hours of operation;
(f) if the applicant is proposing to vend food prepared on-site, a copy of the licence issued by the Nova Scotia Department of Agriculture in compliance with their Regulations;
(g) if the applicant is proposing to cook food to be prepared for consumption by the general public, a statement from the Fire Marshall’s office of the Province of Nova Scotia, or a person licenced to supply or install propane equipment by the Fire Marshall’s office, that the equipment used by the vendor to cook the food is in compliance with the minimum requirements of the “Liquified Petroleum Gas Installation and Equipment Regulation” madepursuant to the Fire Prevention Act of Nova Scotia;
(h) if the applicant is proposing to vend at a particular site or sites, adequate property information to identify the specific parcel(s) of land including a site plan(s). Each site plan shall show the area being utilized by the vendor, ingress and egress, and the location of all buildings on the property;
Site plans can be prepared using CBRM’s Interactive Zone map at: arcgis link.
(i) if the applicant is proposing to vend from a motor vehicle and said motor vehicle travels on public street, proof of motor vehicle registration, up-to-date motor vehicle inspection, and insurance;
(j) if the applicant is proposing to vend at a particular site and the applicant is not the owner of the parcel of land, written and signed permission from the property owner;
(k) if the applicant is proposing to vend on a street, written, signed permission from the Traffic Authority;
(l) confirmation of insurance in the amount of $1,000,000 including the Municipality as an additional named insured, and if it is a vendor, with a cross liability clause in connection with the presence and operation of the vendor within the street, and that the Cape Breton Regional Municipality will be notified by the insurance company if and when the insurance policy on the vehicle or stand in effect with respect to the vehicle or stand to be used has expired;
(m) Payment by cheque via the mail. 

PLEASE NOTE: Applicants may experience delays in approvals with new measures and possible disruptions with outside agencies.
Licenses cannot be issued until all applicable information and payment is received.

Application Form - download here (PDF).


New September 8, 2020

The Citizen Service Centre at City Hall is open the public for cash payments and transit pass purchases.

Tax & Water bills can also be paid by mailing a cheque, CBRM’s website via paymentus, online banking or at any financial institution.

Customers seeking to pay on accounts other than tax and water can pay by cheque processed through regular mail to:

CBRM Citizen Service Centre

320 Esplanade, 1st Floor

Sydney, NS B1P 7B9

Department staff are available to assist customers with account inquiries and related issues including address changes, pre-authorized payments, billing inquiries, tax certificates, and other information on taxes and service rates.

Call 902-563-5025 for tax bill inquiries or 902-563-5080 for payment inquiries.

Tax Sales

Tax Sale scheduled for March 26 is postponed until further notice.




Waste Management Facility on SPAR Road:  Re-opening April 28, 2020

On Tuesday, April 28, 2020 the Waste Management Facility located on Spar Road in Sydney will re-open to the public and resume regular operating hours Tuesday to Saturday from 8am to 4pm.

The Northside Drop-Off Site located off of King Street in North Sydney will be open on Saturdays starting on June 6, 2020 from 8am to 2:45pm.

In an effort to protect our solid waste staff and the public from the Covid-19 virus, we ask that you continue to practice proper social distancing of 2 metres and not approach our staff while on site.

Please expect delays as there will be a limited number of vehicles permitted on site at one time.  To reduce lineups, we encourage those who can store materials until things return to normal, to continue to do this.  


While the Waste Management Facility on Spar road was closed to the general public, the Solid Waste Department made allowance for extra garbage bags on an area’s curbside collection day.  Beginning Tuesday, April 28, the number of garbage bags permitted curbside per week will return to a five bag limit. Residents can place two dark bags in the five bag limit. 


CBRM’s Heavy Garbage Collection is rescheduled to September 28, 2020.  If you have questions, you are encouraged to contact the Solid Waste Hotline at (902) 567-1337. Educators are available to respond to voice mail 8:30am to 4pm Monday to Friday.

Solid Waste Hotline 902-567-1337 


Social distancing rules mandated by Provincial Health Regulations must be maintained at all times. COVID-19: outdoor activities


Effective Thursday, June 18, CBRM playgrounds are permitted to reopen. We will need time to prepare them for reopening so users should not expect all playgrounds to be open immediately.


Municipal fields are now ready for activity and are available for use.

For more information on field use and bookings, visit  http://www.cbrm.ns.ca/recreation-facilities.html or to book a facility



Public Openings for Closing Tenders and bid solicitations will be restricted to municipal staff only, with summaries of bid submissions posted on the Provincial Portal. https://www.novascotia.ca/tenders/tenders/ns-tenders.aspx.


The Cape Breton Partnership focuses on connecting people from any industry or sector to the supports and resources they need. Find up to date information, resources, and Cape Breton Partnership's response to COVID-19 at https://capebretonpartnership.com/covid-19-resources/.

If you have questions, concerns, or relevant information to be shared with our business community, please email the Partnership directly at This email address is being protected from spambots. You need JavaScript enabled to view it.