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Call to Haul

Call to Haul

Call to Haul is CBRM’s year‑round large‑item pickup service. Residents can schedule a Call to Haul appointment of up to five bulky household items at a time. You can use this service multiple times throughout the year.

This program replaces the former annual heavy garbage pickup and provides a more flexible, on‑demand option for disposing of large household items.

Before booking an appointment, please review the information below.

On this page:

Who Can Use Call to Haul

The service is available to residents living in:

  • Single‑family homes, including mobile homes
  • Duplexes, row houses, and townhouses where each unit has street frontage
  • Apartment buildings with up to six units

How Call to Haul Works

1. Review the Accepted Items List Below

You may place up to five items per appointment.

Only items approved during booking will be collected.

 2. Book an Appointment

You can book online or by calling 311.

3. Prepare for Pickup

  • Place your confirmed items at the curb by 6 a.m. on your scheduled day.
  • Items must not be placed on the road or block sidewalks.
  • Items placed incorrectly, at the wrong address, or exceeding the five‑item limit will not be picked up.
  • Only items approved during booking will be collected.

Accepted Items

Residents can schedule pickup for a wide range of large household items. Select a category to view examples.

Items Not Accepted

Regular garbage and blue bags are not accepted through Call-to-Haul. Put these items out on your regular collection day.

Construction and demolition materials must be dropped off at the Waste Management Facility at 145 SPAR Road in Sydney. The following items are not accepted through Call-to-Haul:

  • Plywood
  • Particleboard and chipboard
  • Painted wood
  • Drywall, wallboard and gypsum board
  • Windows, window frames and window glass
  • Siding
  • Plaster
  • Plastic and vinyl building materials
  • Insulation and fibreglass
  • Roofing shingles and tar paper
  • Carpeting, vinyl flooring, tiles and linoleum
  • Ceiling tiles
  • Wiring
  • Nails
  • Treated or pressure-treated lumber

Looking for a specific item? Use the widget below and select the “What Goes Where” tab to find out how to dispose of it.

Special Disposal Options

Some materials require special handling. For more information, visit:

Ready to Book?

Once you’ve reviewed the accepted items and service guidelines, you can schedule your pickup.

Book a Call to Haul Appointment 

Or call 311 for assistance.